I didn’t see that much of a problem with what Brevik said in his interview. The interviewer was obviously encouraging him to talk about the way Diablo III “failed” in many fans’ eyes. It was only the part where Brevik said he was happy with the negative responses the game had received, because it vindicated the team who was no longer making it. We call that schadenfreude, dude, and you really don’t want to be so open about stuff like that. It’s not a good thing.
But then the response from Blizzard staffers was so much more interesting. It would appear he struck a very tender nerve there. Making someone in as senior a position as Jay Wilson lose his shit publicly is a big deal.
I tend to think it’s because Brevik has a very valid point. Blizzard took Diablo III in a direction that nobody asked for, because they assumed they knew what players really wanted, and it turned out they were wrong to make this assumption.
I think it’s interesting that the game, by any external measure, was ridiculously successful. It’s only that they went so far out of their way to turn in into an “online game”, and these days online games are judged by the public on an inverse scale of how many players they lose. So in losing 5 million players Diablo III became the worst online game ever.
Personally I think Diablo III was a really good game, bogged down with terrible controls and way too much story bullshit.